Privacy Policy - Fioreto

At Fioreto, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, place an order, or engage with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information when you interact with our website:

  • Personal Information: This includes your name, email address, phone number, billing address, shipping address, payment information, and any other details necessary for processing your order.
  • Non-Personal Information: This includes browsing data, such as IP address, device information, browser type, and usage data, collected through cookies and tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and complete your orders.
  • To communicate with you about your orders, including confirmations, shipping updates, and customer service inquiries.
  • To personalize your shopping experience on our website.
  • To improve our website, products, and services.
  • To send you promotional offers, newsletters, or other marketing communications (only if you have opted-in to receive them).
  • To comply with legal requirements and prevent fraud.

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with the following parties:

  • Service Providers: We share your information with third-party companies that assist us in processing payments, delivering orders, and managing our website (e.g., payment processors, shipping carriers, hosting providers).
  • Legal Compliance: We may disclose your personal information when required by law or to protect our rights, safety, or the safety of others.

4. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. By using our website, you consent to the use of these technologies. You can control cookie settings through your browser settings.

5. Data Security

We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. We use encryption technology (SSL) during the payment process and maintain industry-standard security practices. However, no method of transmission over the internet is 100% secure, so we cannot guarantee the absolute security of your data.

6. Your Rights

As a customer in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

  • Access: You have the right to request access to the personal data we hold about you.
  • Rectification: You can request correction of any inaccurate or incomplete personal data.
  • Erasure: You can request the deletion of your personal data, subject to certain legal exceptions.
  • Restriction: You can request the restriction of processing your personal data in certain circumstances.
  • Portability: You can request a copy of your data in a structured, machine-readable format to transfer to another service provider.
  • Objection: You can object to the processing of your data for marketing or other purposes.

To exercise any of these rights, please contact us at support@fioreto.com.

7. Retention of Data

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we will securely delete it.

8. Links to Third-Party Websites

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.

10. Updates to this Privacy Policy

Fioreto reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, with the updated date at the top. Please review this policy regularly to stay informed about how we protect your personal data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: